FAQ

  • Q1. How to order?
  1. Login in or Register an account on our website
  2. Search items through the search bar or Choose products in the classification
  3. Add Items To Cart
  4. Proceed To Checkout
  5. Place Order
  • Q2. Can I Change My Order information?

Before making the order, you can modify the product information,Before issuing the order, you can modify the logistics information.

  • Q3. When will my order be delivered?
  • Standard Order: It will take 7-10 days.
  • Lace Front Wigs Order: It will take 10-15 days.
  • Monofilament Order: It will take 18-25 days.
  • Full Lace Wigs Order: It will take 15-20 working days
  • Q4.Can I place rush orders if I want it can be arrived at my desired time? 

If your required time is reasonable, we can in your completed within the time, but you need to pay urgent fee.

  • Q5.How do I check my order status?

Log in the accounts which you have registered on the website, you can view the current status of orders.

  • Q6. Is the picture on your website exactly the same as what I'll receive?

Yes, it will be same because we have quality products just to avoid any kind of complain from our customer.

  • Q7. How to find my size , length or color and Density?

When you will select your best product that time at the product page everything will be mention next to selected product.For further information you can also write description of the product.

  • Q8. Can I choose custom made?

What the model shows the best aspect of the wig, so we recommend the wig model wearing to you.If you have some special request indeed, you can contact us through Contact form or our social profiles also linked with the store along our phone number.So you can contact us through any above mentioned source and explain what you exactly want.we will convey the information to the our factory and we will be back with a positive response.

  • Q9. Do you offer discounts?

Yes, You can get the 10% discount over 300$ shopping.For getting discount you have to spin the wheel by entering your name and gmail and you will get the discount code.

  • Q10. How to wash your wig?

Cleaning the Human Hair wig Human hair wigs is durable, generally costs more, and has the most natural look and feel of any wig you can buy. And can be dyed and treated the same as any human hair that grows from the scalp. Detangle Gently remove tangles using a wide tooth comb, working gradually from the ends to the base. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Wash submerges your wig in cool water. Mix in a small amount of Shampoo. Soak your wig for 3-5 minutes. Gently swirl without rubbing. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Cleaning the Synthetic Wigs Synthetic wig is less expensive than human hair and is durable. Traditional curling irons, blow dryers and hot rollers can not be used on synthetic hair fiber. Detangle Gently remove tangles using a wide tooth comb, working gradually from the ends to the base. Wash submerges your wig in cool water. Mix in a small amount of Shampoo for synthetic hair. Soak your wig for 3-5 minutes. Gently swirl without rubbing. Rinse with cool water to remove shampoo. Gently press with a towel to remove excess water. Do not rub or wring. Dry & condition Place on a folding wig stand, spray with a Leave-in Conditioner, and allow to air dry. DO NOT WRING OR SQUEEZE .

 

  • Q11. Caring for your wig, Fall or Comb Add-on.

Comb from the top to the bottom may cause losing of the hair, so we recommend our customers to comb a wig from the bottom to the top.

  • Q12. How to store your wig?

We suggest you to use a wig cap when you take off your wig. In this way, the wig will keep its style.

  • Q13. How to style your wig?

You can style your wig by using a comb or hair spray to style your wig. You also can go to a professional hairdresser.

  • Q14. How to Cut your Wig?

As well designed as our wigs and hair pieces are, on occasion a little trim or a reshape might be just the thing to ensure the wig / hairpiece sits perfectly with your face shape. Also, lots of the fringes on our wigs are long so that they can be brushed to the side and you may want to change the fringe so that it goes straight across your forehead. If you choose to cut your wig we advise you take it to the hair dressers so that you can put it on and the hairdresser can cut it whilst you are wearing it. We strongly advise against you cutting a piece yourself unless you are a qualified hairdresser . The hairdresser will be able to advise you on what will and won't look good with the style of wig you have purchased. If you want to bring a new lease of life back into your wig the we advise you follow our 'Care Instructions' as this will make your wig look shinier and healthier.

  • Q15. Waterproof and using time.

All the wigs can be washed, they also has a waterproof function. But it not means they can be soaked in water for a long time, Long time soaking will damage the wig no matter how good it is. Using time of human hair wigs:3-4 years Using time of synthetic wig:6-12 months.

  • Q15. Wig Measurement.

  • Q16. Hair length giude.

  • Q17. How to care human hair wig?

For further information Please join us through form.Thanks